How can we help?
Questions about the device, the app, or a screening result - find your answer below, or reach the clinical team directly.
Still need a hand?
Pick what's closest we'll tailor the rest so you only fill in what's needed.
Screening not completing?
Run a quick check — most issues are fixed on the first reply
App & setup
Login, credentials, or no result showing
The device
OMRON Complete, electrodes, or signal quality
Order & shipping
Tracking, delivery, or an address change
Returns & refund
Send it back or check a refund
Damaged or wrong item
Arrived broken or not what you ordered
Billing & payment
Charges, invoices, GST, failed payments
Account & data
Access, patient data, or privacy
Feedback / feature request
An idea to make TCC better
Hospitals, networks & partnerships
Multi-site rollouts, bulk orders, or media
Something else
Anything not listed above